I'm Cretchen

Data Entry . Virtual Assistant . SMM

About Me

Hello

I'm Cretchen Diane Zarate

Professional Virtual Assistant

With SAP Accounting background Proficient in MS Office Application Customer-centered Thinks outside the box Meticulous and has a drive for accuracy and timeliness.

Education: Bachelor of Science in Commerce Major in Financial Accounting

Trainings Attended

Building Customer Loyalty - Linkedin Learning

General Virtual Assistant Training - ProVAPH by Coach Dham

Effective Listening - Linkedin Learning

How to be an Adaptable Employee during Change and Uncertainty - Linkedin Learning

Guy Kawasaki on Turning Life Wisdom into Business Success - Linkedin Learning

My Skills

Graphic Design

Social Media Manager

Facebook Ads Manager

Data Entry

What I do?

Graphic Designer

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Inputting a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Social Media Management

Work to promote and strengthen an organisation's brand(s) using social media platforms.

My Experience

NISSAN PHILIPPINES INC.

2020 - 2021

Senior Associate – Credit and Collections

• Responsible for the credit control in sales order processing related to CBU

• Ensure that strict implementation of Revenue recognition guidelines in the periodic records/books are observed in accordance with established NPI Financial Regulations, accounting procedures/guidelines and internal controls.

• Provide support to the After Sales and Sales team by maintaining an up-to-date Accounts Receivable system and monitoring customer account details for non-payments.

• Take part in the credit committee of the company, participates in the periodic meeting and reviews risk of collection from customers – in coordination with the Commercial Finance, Sales and After Sales Team.

• Recommends credit limits of each customer in coordination with the Commercial Finance Manager.

• Releases in the system the Delivery Receipt upon confirmation of collections

• Reconciliation of customer accounts with Sales, Commercial Finance and the customers for trade and non-trade transactions

• Recording and posting of accounting entries related to sales of parts, vehicles, and non-trade transactions in the Sales and Accounts Receivable ledger.

• Daily follow-up of collection with overdue (trade and non-trade)

• Monthly sending of statement of accounts to dealers via email (Vehicles, Spare Parts, Parking Fees and Interest & Penalties, and other Non-Trade transactions)

• Monitor AR collection by sending reminders and communicating with dealers via phone and/or email (trade and non-trade).

• Prepares the weekly AR summary report of Parts, Vehicles, and Non-Trade for submission to GM for Finance and Sales.

• Perform Account Receivable aging for trade (vehicle and spare parts) and non-trade; prepare the periodic Aged A/R report.

• Maintains the accounts receivable manual log to ensure all activities has been properly recorded.

• Reconcile the accounts receivable ledger with the payments received from dealers to ensure that all sales receipts are accounted for and properly posted. Research any discrepancies by checking invoices (for discounts, withholding tax and subsidies), sales receipts and bank deposit records.

• Verification and validation of ALL dealer claims and refund; ensure all claims are processed

• Participate in testing new system programs and revisions to the existing system. Assist in identifying required system modifications and enhancements.

• Deal with audit queries and provide proof of sales as needed by the Auditors.

• Maintain business relationship with Partner Dealers, Partner Banks and Auditors.

• Perform ad-hoc duties as maybe assigned by the Finance Manager and GM for Finance.

• Timely submission of monthly HQ reports

• Raise collection issues or conflicts that compromises operations and policies to Finance Manager and GM for Finance

• Ensure Credit Management Policy is being implemented and strictly complied with by all dealers

NISSAN PHILIPPINES INC.

2017 - 2020

Sales Operations Senior Associate

• Handles the invoicing, coordination with Logistics and Sales people on proper dispatch of Vehicles and Parts Mix of being on Sales / Finance operations side

• Prepares daily AR summary report of Parts and Vehicles

• Reconcile the accounts receivable ledger with collections reflected in Bank Statement

• Verify and validate all dealer claims

• Send Statement of Accounts and Demand letters

• Follow up collection via email and phone

• Answer customer queries and send dealer bulletins and circulars

NISSAN PHILIPPINES INC.

2016 - 2017

Treasury Assistant

• Monitors cash account balances for incoming funds (collection from dealers)

• Responsible for ensuring completeness of checks

• Works closely with A/P accountant and A/R Staff

• Investigates all relevant discrepancy items and errors, initiates necessary actions to adjust and rectify discrepancies

DIRECTORIES PHILIPPINES CORPORATION

2006 - 2016

Collection Specialist

• Responsible for credit investigation, analysis/evaluation for the all accounts applied for advertising placements.

• Verifies and evaluates credit worthiness of new accounts

• Ensures completeness and validity of all documents

• Coordination with other departments specially accounting and sales to ensure correct and proper recording of AR transactions

My Latest Projects

Research Basics Certificate

Data Privacy Certificate

Calendaring Basics Certificate

Working Efficiently Certificate

Communicating Effectively Certificate

Basic Bookkeeping Certificate

Data Entry Skills Certificate

General Virtual Assistant Training - ProVAPH by Coach Dham

Linked In Learning

Start Work With Me

Contact Us

Cretchen
+639171328955
Philippines